Is your knowledge base (KB) struggling with outdated content and low user adoption?

You’re not alone. Maintaining an up-to-date knowledge base can be time-consuming, and getting people to use it often feels like an uphill battle.

In this webinar, I’ll show you how to use Generative AI to refresh outdated content and create articles that drive user engagement and adoption. You’ll walk away with best practices that save you time and ensure your KB articles stay relevant and helpful.

Learn how to:
— Improve and streamline existing KB content with AI
— Use GenAI to add signposts to articles: headings, numbered lists, structured steps
— Write effective prompts that produce helpful, user-friendly articles

Join us for this practical session packed with real-world examples and advice you can use immediately. Register now to save your spot!