« All Events This event has passed. Customer-Focused Writing at McCormick December 4, 2018 « Writing for the Web – American Public Transportation Association Our Mission and Values in Action – WGBH » Facebook Twitter LinkedIn Customized, onsite, full-day workshop Add to calendar Google Calendar iCalendar Outlook 365 Outlook Live Details Date: December 4, 2018 Venue McCormick Hunt Valley, MD United States
10:15 am - 11:15 am Confusing Your Customers? Plain Language Will Reduce Expensive Inbound Calls, Emails & Chats – Contact Center Expo