Register here: Email Writing Masterclass This two-part series will help customer care professionals improve their own email writing skills, so they achieve results when writing to colleagues and decision-makers in their organizations. In this workshop, you will develop your own writing skills; it’s not about developing front-line agents’ skills in writing emails to customers. Part […]

Register here: Email Writing Masterclass This two-part series will help customer care professionals improve their own email writing skills, so they achieve results when writing to colleagues and decision-makers in their organizations. In this workshop, you will develop your own writing skills; it’s not about developing front-line agents’ skills in writing emails to customers. Part […]

Register here: Email Writing Masterclass   This two-part series will help customer care professionals improve their own email writing skills, so they achieve results when writing to colleagues and decision-makers in their organizations. In this workshop, you will develop your own writing skills; it’s not about developing front-line agents’ skills in writing emails to customers. […]

Register here: Email Writing Masterclass   This two-part series will help customer care professionals improve their own email writing skills, so they achieve results when writing to colleagues and decision-makers in their organizations. In this workshop, you will develop your own writing skills; it’s not about developing front-line agents’ skills in writing emails to customers. […]

Customized webinar. Part 4 of a four-part webinar series.   Webinar 1: How to Write the Most-Read Sections of an Email – the Subject Line and First Paragraph Webinar 2: How to Write Mobile-Friendly Email Webinar 3: How to Control Your Tone and Build Rapport Webinar 4: How to Write Email Templates You Can Reuse