Register now for the SOCAP Symposium and join me and Becky Levy, Associate Director of Member Services and Development Operations at WGBH Public Broadcasting, for our workshop, "How to Assess Customer Service Agents' Writing Skills Before You Hire Them." In our session, you'll discover how to assess applicants´ writing skills before you hire them, or […]

Register now for the SOCAP Symposium and join me and Becky Levy, Associate Director of Member Services and Development Operations at WGBH Public Broadcasting, for our workshop, "How to Assess Customer Service Agents' Writing Skills Before You Hire Them." In our session, you'll discover how to assess applicants´ writing skills before you hire them, or […]