When you manage your company’s social media, you sometimes get stuck saying the same thing over and over, which can make for a bo-ring feed. Maybe your company is closing a retail location, and you must tell customers repeatedly why you’re closing it and where else they can shop. Or maybe your company has been […]

Customized, onsite half-day writing workshop

Virtual presentation as part of SOCAP Northeast Chapter's hybrid event: "Business Insights & Data Analytics Workshop" Presentation description: You spend every day immersed in data that helps you understand what consumers want, what’s making them angry, and how well your team is responding. But when you need your boss to support a project or approve […]

    Conference session description: Is your knowledge base (KB) struggling with outdated content and low user adoption? You're not alone. Maintaining an up-to-date knowledge base can be time-consuming, and getting people to use it often feels like an uphill battle. In this session, you'll learn how to use Generative AI to refresh outdated content […]