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E write how-to-explain-technical-topics-to-non-technical-readers-first_american_17sept2014 from LeslieOflahavan E-WRITE - Six Easy Ways to Improve Your Email Writing Skills from LeslieOflahavan  ...

Customized onsite course for the National Institute of Allergy and Infectious Diseases

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Please check the product(s) you are licensing. ___Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents ___E-Mail Writing Skills Competency Exam (Exam, Administrator's Guide, Certificate of Completion, Certificate of Competency) This agreement...

Excellent customer service e-mail and chat mean more than writing mechanically correct e-mail. To elevate your e-mail from adequate to excellent, you must write responses that solve your customers' problems and make them feel valued. In this day-long course,...

The Competency Exam Has 10 Sections: Passive Voice or Active Voice? Revise to Remove Confusion Caused by Misplaced Modifiers Fragments or Full Sentences? Run-Ons or Full Sentences? Replace Weak Verbs with Strong Verbs Improve the Bureaucratic and Angry Tone of this...

Rating: Strong A “Clear, Correct, Concise E-Mail is by far one the best written, most helpful, and well-designed books for the business community I have ever read. Marilynne Rudick and Leslie O’Flahavan have created a guide that covers not only basic grammar skills...

Bulk Pricing: Discounts on Multiple Copies We process bulk orders by phone only, so call us at 301-989-9583 to place your order. Bulk pricing for the Clear, Correct, Concise E-Mail workbook (print) List price is $34.95 per copy Buy 10 - 19 copies at a 10% discount,...