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Writing Resources for the Etihad Airways Guest Relations Team
Writing Resources Purdue University’s Online Writing Lab (OWL) Grammar exercises Punctuation exercises Spelling exercises Sentence structure exercises Eliminating wordiness exercises ESL exercises Preposition exercise 2. Guidance on how to use articles (a, an, the)...
Protected: Write&Delight Files – February – March 2016
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Westat: Managing Writing – January 27-28, 2016
List of files for Westat Managing Writing course on January 27, 2016 E-WRITE Cover Sheet: Managing Writing & Mentoring Staff Writers WESTAT, 27-28Jan2016 E-WRITE Manual: Managing Writing WESTAT 27Jan2016 E-WRITE Handout: MStapleton Proposal 2Versions WESTAT...
Webinars – First American
E write how-to-explain-technical-topics-to-non-technical-readers-first_american_17sept2014 from LeslieOflahavan E-WRITE - Six Easy Ways to Improve Your Email Writing Skills from LeslieOflahavan ...
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Writing and Reviewing Clear, Correct, Concise Business Documents and E-Mails
Customized onsite course for the National Institute of Allergy and Infectious Diseases
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All-You-Can-Train License Agreement
Please check the product(s) you are licensing. ___Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents ___E-Mail Writing Skills Competency Exam (Exam, Administrator's Guide, Certificate of Completion, Certificate of Competency) This agreement...
Course – Writing Customer-Focused E-Mail and Chat
Excellent customer service e-mail and chat mean more than writing mechanically correct e-mail. To elevate your e-mail from adequate to excellent, you must write responses that solve your customers' problems and make them feel valued. In this day-long course,...
