Part 2 of a three-part virtual writing course for instructional designers

Text is the most-used app by people of all ages, so there won’t be a steep learning curve for your customers when they start texting your company for customer service. But will your agents be ready to write customer service texts? While it may be true that almost anyone can write a personal text, companies that exchange […]

Part 2 of a two-part virtual customized writing course

Part 1 of a two-part virtual customized writing course

Part 1 of a three-part virtual writing course for instructional designers